Surviving and Thriving in the New Hospice Envronment
When: January 23rd
Where: Hospice of Rutherford County in Forest City, NC
Deborah Dailey, MBA, has been a leader of hospice operations for more than 30 years. She has served as President/CEO of five hospice organizations in four states. She was responsible for the complete start-up of three of these programs which included state licensure, Medicare certification, design of service delivery systems, hiring of staff and developing and implementing financial and IT systems. She also served as Vice President of Operations for the Central Region of Vista Care Inc., which included overall responsibility for the day to day operations of 19 sites located in four states.
Objectives
Discuss 3 leadership skills that are necessary to become an effective leader.
Explain the role that critical thinking and emotional intelligence play in achieving success.
Describe change management and the concept that change is life's only constant.
Identify the difference in "PROBLEMS TO SOLVE" and "ISSUES TO DEAL WITH."
Demonstrate skill around reorganization of business practices and financial structure.
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