South Carolina Employment

Employment Opportunities

Title: Hospice Patient Care Coordinator (PCC)
Reports to: Administrator

Description: The PCC is responsible for the coordination and direction of all aspects of hospice clinical services.  The PCC has primary responsibility and authority for maintaining quality of patient care, in accordance with the organization’s objectives and policies, through planning, coordinating, implementing, and evaluating the services provided to patients and families. The PCC establishes, implements and evaluates goals and objectives for hospice services that meet and promote the standards of quality and contribute to the total organization and philosophy. This position requires in-office presence.

Educational Requirements:

RN; at least 5 years of nursing experience, part of which has been in community hospice nursing; Two years supervisory experience desired; must have current CPR certification; currently license to practice in the state of South Carolina.

Position Requirements:
Upholds attendance and performance standards; Ability to work flexible hours; Must be able to respond to patients, families and co-workers in a caring, calm and supportive manner; Coordinates and oversees all direct and indirect patient services provided by clinical organization personnel; Ensures RN on-call coverage at all times; Provides guidance and counseling to coordinators and clinical team members to assist them in continually improving all aspects of hospice care services, provided through organization personnel; Manages clinical teams and planning; Provides help in assessment, planning, implementation and evaluation of patient and family/caregiver care to all clinical personnel as indicated; Assists the Administrator in the preparation and administration of the organization’s budget; Interprets operational indicators to detect census changes and increases or decreases in volume that could impact staffing levels, revenues or expenses; Evaluates performance of clinical team members; Hires, evaluates, and terminates organization personnel; Conducts annual evaluations on clinicians, or more frequently if indicated; Oversees the maintenance of patient clinical records, statistics, reports and records for purposes of evaluation and reporting of organization activities; Assures proper maintenance of clinical records in compliance with local, state and federal laws; Responsible for the maintenance of adequate and appropriate inventory supplies and equipment for the provision of patient services; Develops, implements and evaluates the orientation program for new personnel. Responsible for orientation of new organization personnel, directly or delegated; Plans and implements in*service and continuing education programs to meet education and training needs of organization personnel; Assists with the evaluation of organization performance via performance improvement program, productivity, quarterly and annual reviews.  Assures for the quality and safe delivery of hospice services provided through the Organization; Assists in the development of organization goals. Develops, recommends, and administers Organization policies and procedures; Assures compliance with all local, state and federal laws regarding licensure and certification of organization personnel and, maintains compliance to the ACHC Home Care standards; Stays informed about changes in the field of nursing and hospice care; shares information with appropriate organization personnel; Promotes hospice referrals in the healthcare community; In the absence of the Administrator, the PCC will become the acting Administrator and will be vested with authority to act on behalf of the Administrator. Provide patient visits in the event it is needed; Other duties as assigned by the Administrator.

Skills:
Demonstrate excellent critical thinking skills; Must be able to communicate clearly and effectively; Detail oriented but strong multitasker; Must have strong organizational and interpersonal skills; Able to cope with stress and
be tolerant of individual lifestyles; Sensitive to needs of terminally ill patients and families and one’s own feelings about dying and death; Basic computer skills; Able to be kind, decent and respectful at all times.

For more information or to apply please visit: https://www.riverviewcares.com/


Title: Hospice Administrator
Reports to: CEO/Board of Directors

Description: The Administrator is responsible for the overall operational organization planning and budgeting of Riverview Hospice and Palliative Care, LLC. He/she is responsible for the employment of qualified hospice personnel; is responsible for the provision of hospice services, directly, and the delegation to and coordination of hospice personnel evaluations; is responsible for establishing standards of care to comply with federal and state regulations and guidelines. The Administrator establishes, implements, and evaluates goals and objectives for hospice services that meet and promote the standards of quality and contribute to the total organization and philosophy.

Educational Requirements:

RN; at least 5 years of nursing experience, part of which has been in community hospice nursing; Two years’ supervisory experience desired; must have current CPR certification; currently license to practice in the state of South Carolina. A Bachelor’s degree in Business Administration, Masters Degree in health care or related field preferred.

Position Requirements: Three (3) to five (5) years experience in health care management. Demonstrates an ability to supervise and direct professional and administrative personnel. Has an ability to deal tactfully with the community. Has knowledge of corporate business management. Understands hospice care and the services provided to patient and family/caregiver through an interdisciplinary group. Intimate knowledge of Medicare Hospice Certification.

An additional year of experience or a general equivalency degree with at least two years’ management or supervisory experience in a health-related setting, such as stated under experience.

Essential Job Functions/Responsibilities:

Administrative Duties:
Reports to Owner/Governing Body
The Administrator is responsible for the overall operational organization planning and budgeting of Riverview Hospice and Palliative Care, LLC. He/she is responsible for the employment of qualified hospice personnel; is responsible for the provision of hospice services, directly, and the delegation to and coordination of hospice personnel evaluations; is responsible for establishing standards of care to comply with federal and state regulations and guidelines. The Administrator establishes, implements, and evaluates goals and objectives for hospice services that meet and promote the standards of quality and contribute to the total organization and philosophy.

Essential Job Functions/Responsibilities: Operational planning and budgeting, Ensuring organizational compliance with legal, regulatory and accreditation requirements; Assures that all business conduct is above the minimum standards required by law and will not condone any activities that achieve results through violation of the law, unethical business or patient care practices; Monitoring business operations to insure financial stability.
Evaluating hospice services and personnel using measurable outcomes and objectives. Conflict and complaint management and resolution; Establishing and maintaining effective channels of communication including integration or technology, as applicable; Ensuring hospice personnel stay current with clinical information and practices; Ensuring adequate and appropriate staffing; Staff development including orientation, inservice, continuing education, competency testing and quality assessment performance improvement; Ensuring that interdisciplinary care is provided and supportive services are available to personnel; Ensuring coordination with other departments, services and senior management, as appropriate; Ensuring staff and organization stay current on local and national hospice issues and trends; Ensuring that appropriate service policies and procedures are developed and implemented to accomplish identified outcomes; Directing staff in performance of their duties including admission, discharge, transfer, revocation, and provision of service to patients; Ensuring appropriate staff supervision during all service hours; Monitoring service utilization to ensure delivery of comprehensive care.
Ensuring services provided by other agencies are authorized by hospice; Monitoring operational progress toward accomplishing operational and strategic goals; Ensuring appropriate data collection and regular, complete reports are received by the Governing Body; Ensuring adequate space, equipment and supplies are available; Ensuring actionable objectives are derived from evaluation of hospice services and personnel; Ensuring that structure and systems promote interdisciplinary care; Ensuring collaboration with agencies and vendors for effective management of services; Ensuring standards of ethical business and clinical practice are maintained.
The above statements are intended to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description.

Clinical Duties: Responsible for the coordination and direction of all aspects of hospice clinical services. Has primary responsibility and authority for maintaining quality of patient care, in accordance with the organization’s objectives and policies, through planning, coordinating, implementing, and evaluating the services provided to patients and families. Establishes, implements, and evaluates goals and objectives for hospice services that meet and promote the standards of quality and contribute to the total organization and philosophy. This position requires in-office presence.

Essential Job Functions/Responsibilities: Upholds attendance and performance standards; Ability to work flexible hours; Must be able to respond to patients, families and co-workers in a caring, calm and supportive manner; Coordinates and oversees all direct and indirect patient services provided by clinical organization personnel; Ensures RN on-call coverage at all times; Provides guidance and counseling to coordinators and clinical team members to assist them in continually improving all aspects of hospice care services, provided through organization personnel; Manages clinical teams and planning; Provides help in assessment, planning, implementation and evaluation of patient and family/caregiver care to all clinical personnel as indicated; Assists the Administrator in the preparation and administration of the organization’s budget; Interprets operational indicators to detect census changes and increases or decreases in volume that could impact staffing levels, revenues or expenses; Evaluates performance of clinical team members; Hires, evaluates, and terminates organization personnel; Conducts annual evaluations on clinicians, or more frequently if indicated; Oversees the maintenance of patient clinical records, statistics, reports and records for purposes of evaluation and reporting of organization activities; Assures proper maintenance of clinical records in compliance with local, state and federal laws; Responsible for the maintenance of adequate and appropriate inventory supplies and equipment for the provision of patient services; Develops, implements and evaluates the orientation program for new personnel. Responsible for orientation of new organization personnel, directly or delegated; Plans and implements inservice and continuing education programs to meet education and training needs of organization personnel; Assists with the evaluation of organization performance via performance improvement program, productivity, quarterly and annual reviews. Assures for the quality and safe delivery of hospice services provided through the Organization; Assists in the development of organization goals. Develops, recommends, and administers Organization policies and procedures; Assures compliance with all local, state and federal laws regarding licensure and certification of organization personnel and, maintains compliance to the ACHC Home Care standards; Stays informed about changes in the field of nursing and hospice care; shares information with appropriate organization personnel;
Promotes hospice referrals in the healthcare community; In the absence of the Administrator and upon approval from the Owner, will assign the acting Administrator who will be vested with authority to act on behalf of the Administrator. Provide patient visits in the event it is needed; Other duties as assigned by the Administrator.

For more information or to apply please visit: https://www.riverviewcares.com/